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Returns


    Please Send All Returns To:

    Returns - GM Parts

    7901 Lomas Blvd NE

    Albuquerque, NM 87110


    Return Guide

    • Please ensure that a VIN number is included with your order.
    • You have researched your replacement parts for accuracy. This includes any upgrades or enhancements from original equipment.
    • If there are any questions please email parts@gmpartsdirect.co with your VIN number.
    • You have 15 days from the receipt of your order to return accepted items.
    • All returns are shipped at the buyer’s expense.
    • Please include a copy of your receipt.
    • All returns are subject to a restocking fee of 15%.
    • Shipping is non - refundable
    • No return on Electrical items.
    • No returns on orders missing the VIN number
    • Retain your return's tracking number.
    • No returns on parts purchased to upgrade or deviate from the original equipment.


    Accepted Returns

    ·         Received at our location within 15 days from the original receipt.

    o    Example – You receive your order 2-1-2015 we must receive any valid returns by 2-16-2015

    ·         Original undamaged packaging.

    ·         New original, unused, uninstalled parts.

    ·         All hardware is included with the return.


     Unacceptable Returns

    ·         Received beyond 15 days of your original receipt.

    ·         Damaged, torn, or missing packaging labels.

    ·         Packages damaged by applying incorrect tape or excessive tape.

    ·         Parts installed or mounted.

    ·         Any electrical item.

    ·         Any order that does not have a VIN number.

    ·        No returns on parts purchased to upgrade or deviate from the original equipment.


    Cores

    ·         Are returned at the buyer’s expense

    ·         Must be in the original packaging with labels

    ·         Missing  part components will void any core credit

    ·         All standard return policies apply